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Hours of Operation
The Department of Building Inspection is open from 7:30 AM to 5:00 PM, Monday to Friday, except legal holidays. Check our Events Calendar for additional closure information.
Counter services are found on each floor of DBI’s six-story building. However, there are different service hours for each floor. Hours listed above are applicable unless stated otherwise below. For
filing and issuing of permits, Initial Permit Review, Over-the-Counter Services, Central Permit Bureau, and Permit Processing Center serves the last customer at 4:00 PM. For requesting, viewing, and/or printing of records or 3R, the
Records Management Division serves the last customer at 4:00 PM.
Payment transactions will be accepted until 4:00 PM. For all payments, we accept cash, check, Visa, MasterCard and money-orders payable to City and County of San Francisco Department of Building Inspection or CCSF-DBI . No third-party payments are accepted without proper authorization letter and ID.
To track permits and complaints online, visit DBI's Online Permit Tracking System .
To file a complaint, you may file online or contact SF311 after hours.