Contact Us
DBI Customer Hours
Monday - Tuesday 7:30 a.m. - 4:00 p.m.
Wednesday 9:00 a.m. - 4:00 p.m.
Thursday - Friday 7:30 a.m. - 4:00 p.m.
Please be sure to sign-in no later than 3:30 p.m. to ensure you will be assisted the same day.
Contacting DBI
- Email general inquiries to dbicustomerservice@sfgov.org
- Call DBI’s main line at (628) 652-3200
- For technical code questions, please email TechQ@sfgov.org
Need to contact a specific DBI division or Program contact, review the Department’s Program Directory here. For our staff and email directory, please visit here.
Subscribe to Customer Updates: Sign up to receive information about DBI's services and other important announcements here.
Department of Building Inspection
49 South Van Ness Avenue
San Francisco, CA 94103
(628) 652-3200 General Information
(628) 652-3239 Fax
Email: dbicustomerservice@sfgov.org