COVID-19: List of DBI's Most Requested Services

Requesting for a Pre-application meeting
For review and comment of specific design issues from DBI prior to application for a permit or prior to the submittal of addenda to a site permit, please email your pre-application meeting request to See more information here.

Requesting for an Extension on your Issued Permit

If you have a permit that has expired or is expiring, you can request for an extension of your permit (valid for one extension of an additional 365 days) by completing a Service Request form and mailing it together with a check to the Department of Building Inspection, 1660 Mission Street, 3rd floor, San Francisco, CA 94103. To obtain the correct fee amount or if you need more information, call 415 558 6570 between 7:30 AM and 3:00 PM. 

Requesting for an Extension on a Pending Permit

To extend a building permit application under review, please fill out the Request for Withdrawal, Extension, and Re-Activation of Building Permit Applications That Are Not Issued and submit the form to the Department of Building Inspection, Permit Services - Central Permit Bureau. Extension fees apply. Only one extension is allowed, allowing for an additional 360 days. For more information, please contact the Central Permit Bureau at or (415) 558-6070.

Request for Records

Our staff within the Records Management Division has been busy responding to requests for records, 3R reports, and duplication of plans. If you have records or 3R requests, please visit for more information on the next steps to take or email with your completed records request form to Requests for 3R Reports can be submitted online. You can also submit your 3R Request by mail along with payment of $148.00. See more information here.

Completing the Payment and Permit Issuance Process

Our staff at Central Permit Bureau and Initial Permit Review can help you complete the permit issuance process for your application. 

When your permit is ready for payment, you will receive an invoice from DBI with instructions on how to pay the remaining fees. You can make the payment to CCSF-DBI - either by sending a check in the mail, ACH payment or sending through a wire transfer. We also accept payment by e-check, credit card, or debit card for filing and issuance fees. If you have questions about your permit, you can email for more information.

Curbside Services Offered for Over-the-Counter (OTC) Permit Applications

We are providing curbside services for OTC with and without plans permit applications.

File your Trades and Homeowners Permit

Contractors with a registered DBI account can apply for plumbing, electrical and Boiler-to-Operate permits online. Contractors without an online account and homeowners needing to obtain permits can contact DBI staff.

Online Services

Submit Qualifying Permits Through City Website

Submit qualifying permits for processing.

Track your Permit and Complaint Online

Visit the Permit & Complaint Tracking System to monitor the progress of your project or complaint filed with DBI.

Instant Online Permit

Contractors with a registered DBI account can apply for plumbing, electrical and Boiler-to-Operate permits online.

Scheduling Inspections Online

You may call us at (628) 652-3400 to schedule with an agent from 7:30 a.m. to 3:00 p.m. or at (628) 652-3401 to use our automated scheduling system, available 24/7.  Contractors with a registered DBI account can schedule the inspection online.

Filing a Complaint

You may call or go online to file a complaint with DBI relating to the following: building, plumbing, electrical, housing, disability access, and other construction-related complaints.