Client Services Subcom Agenda 4-28-22.pdf

NOTICE OF SUBCOMMITTEE MEETING
CLIENT SERVICES SUBCOMMITTEE
Thursday, April 28, 2022 at 4:00 p.m.

WATCH: https://bit.ly/36Ymjms

LISTEN/PUBLIC COMMENT CALL-IN: 1-415-655-0001 / Access Code: 2497 902 3668
To raise your hand for public comment on a specific agenda item press *3 when prompted by the meeting moderator.
Members of the public are to participate remotely. If you want to ensure your comment on any item on the agenda is received by the BIC Client Services Sub-Committee in advance of the meeting, please send an email to dbi.commission@sfgov.org by 5pm on Wednesday, April 27th or call (628) 652-3510.
Please see the information towards the end of the agenda for remote meeting access.

MEMBERS OF THE COMMITTEE
COMMISSION STAFF
Raquel Bito, Commissioner
Sonya Harris, Secretary
(628) 652-3510
Alysabeth Alexander-Tut, Commissioner
Monique Mustapha, Assistant Secretary
(628) 652-3529
Jason Tam, Commissioner

AGENDA
(The Client Services Subcommittee will take public comment on every item appearing on the
agenda. Members of the public who address the Commission have the discretion on whether they
wish to identify themselves for the record.)

1. Call to Order and Roll Call.

2. FINDINGS TO ALLOW TELECONFERENCED MEETINGS UNDER CALIFORNIA GOVERNMENT
CODE SECTION 54953(e). (Discussion and Possible Action)
The Client Services Subcommittee will discuss and possibly adopt a resolution setting forth findings
required under Assembly Bill 361 that would allow the Subcommittee to hold meetings, or for
Commissioners to attend meetings, when necessary remotely according to the modified Brown Act
teleconferencing set forth in AB 361.

3. General Public Comment: The Client Services Subcommittee will take public comment on matters
within the Subcommittee’s jurisdiction that are not a part of this agenda.

4. Update regarding changes in monitoring and reporting DBI Plan Review backlog.

5. Review and possible action to make recommendations to the Building Inspection Commission
regarding proposed items for consideration by the Client Services Subcommittee.

6. Discussion and possible action to set a meeting and identify items that could be placed on the agenda
of future meetings of the Client Services Subcommittee.

7. Adjournment.

Copies of documents referred to in the agenda will be available at https://sfdbi.org/meetings/17 [Sonya
Harris, 628-652-3510] If any materials related to an item on this agenda have been distributed to the BIC
Client Services Subcommittee after distribution of the agenda packet, those materials will be available for
public inspection.
Remote Meeting Access (WEBEX)
To watch via WebEx application on your desktop/laptop:
Click the link to join the meeting - https://bit.ly/36Ymjms
You will then be prompted to enter the following information:
First and Last Name: These fields are required to be entered; however, if you wish to remain anonymous,
you may type “Public” in the first and last name fields.
Email Address: This field is required to be entered; however, if you wish to remain anonymous, you may
type “public@public.com” in the email field
Click the “Join Now” button to join the meeting
Public Comment Call-In: 1-415-655-0001 / Access Code: 2497 902 3668
Providing Public Comment:
• Dial in to 1-415-655-0001 and then enter access code 2497 902 3668 then #
• Press # again to enter meeting as an ATTENDEE
• You will hear a beep when you join the meeting as a participant. Stop and LISTEN
• Wait for Public Comment to be announced.
• When the Chair or Commission Secretary calls for Public Comment, dial ‘*’ then ‘3’ to be added
to the speaker line.
• You will then hear “You have raised your hand to ask a question, please wait to speak until the
host calls on you.” Callers will hear silence when waiting for their turn to speak.
• Ensure you are in a quiet location. Before you speak, mute the sound of any equipment around
you, including televisions, radios, and computers. It is especially important that you mute your
computer (if you are watching via the web link) so there is no echo sound when you speak.
• To withdraw your question, press ‘*’ then ‘3’. – you will hear: “You have lowered your hand.”
• When the system message says “Your line has been unmuted” - THIS IS YOUR TIME TO
SPEAK.
• When the Chair or Commission Secretary states “Welcome Caller,” you are encouraged to state
your name clearly. As soon as you speak, you will have 2 minutes to provide your comments.
• Once your 2 minutes have expired, you will be moved out of the speaker line and back as a
participant in the meeting (unless you disconnect). You will hear “Your line has been muted.”
• Participants who wish to speak on other public comment periods can stay on the meeting line and
listen for the next public comment opportunity.

AGENDA LANGUAGE FOR FULLY REMOTE MEETINGS
As authorized by California Government Code Section 54953(e) and the Mayor’s 45th Supplement to her
February 25, 2020 emergency proclamation, this meeting will be held remotely without providing a physical
location. Members of Client Services Subcommittee will participate and vote by video. Members of the public
may observe the meeting and provide public comment online at www.sfgovtv.org or https://bit.ly/36Ymjms.
Instructions for providing public comment are below.

RAMAYTUSH OHLONE LAND ACKNOWLEDGEMENT
The Building Inspection Commission acknowledges that we are on the unceded ancestral homeland of the
Ramaytush Ohlone, who are the original inhabitants of the San Francisco Peninsula. As the indigenous stewards of
this land and in accordance with their traditions, the Ramaytush Ohlone have never ceded, lost, nor forgotten their
responsibilities as the caretakers of this place, as well as for all peoples who reside in their traditional territory. As
guests, we recognize that we benefit from living and working on their traditional homeland. We wish to pay our
respects by acknowledging the Ancestors, Elders, and Relatives of the Ramaytush Ohlone community and by
affirming their sovereign rights as First Peoples.

KNOW YOUR RIGHTS UNDER THE SUNSHINE ORDINANCE
(Chapter 67 of the San Francisco Administrative Code)
Government’s duty is to serve the public, reaching its decisions in full view of the public. Commissions,
boards, councils and other agencies of the City and County exist to conduct the people’s business. This ordinance
assures that deliberations are conducted before the people and that City operations are open to the people’s review.
The ringing of and use of cell phones, pagers and similar sound-producing electronic devices are prohibited
at this meeting. Please be advised that the chair may order the removal from the meeting room of any person(s)
responsible for the ringing or use of a cell phone, pager, or other similar sound-producing electronic devices.

FOR MORE INFORMATION ON YOUR RIGHTS UNDER THE SUNSHINE ORDINANCE, TO
OBTAIN A COPY OF THE SUNSHINE ORDINANCE, OR TO REPORT A VIOLATION OF THE
ORDINANCE, CONTACT THE SUNSHINE ORDINANCE TASK FORCE AT CITY HALL, 1 DR. CARLTON
B. GOODLETT PLACE, ROOM 244 SAN FRANCISCO, CA 94102. OFFICE (415) 554-7724, FAX (415) 554-
5163, E-MAIL: sotf@sfgov.org
Citizens interested in obtaining a free copy of the Sunshine Ordinance can request a copy from the Sunshine
Ordinance Task Force or by printing Chapter 67 of the San Francisco Administrative Code on the Internet,
http://www.sfgov.org/sunshine/ and at the San Francisco Public Library.

MISSION STATEMENT
As a policy-making and supervisory body mandated by the City Charter, the seven-member citizen Building
Inspection Commission will manage the Department of Building Inspection and the bodies subordinate to the
Commission by overseeing the effective, efficient, fair and safe enforcement of the City and County’s Building,
Housing, Plumbing, Electrical and Mechanical Codes, along with Disability Access Regulations.

CLIENT SERVICES SUBCOMMITTEE MISSION STATEMENT
The Client Services Subcommittee focuses on improving the quality, consistency, and
predictability of Department of Building Inspection (DBI) services in three key areas: 1. Plan Check
and Permitting 2. Inspections 3. Automation/Technology.
Serving the community of San Francisco, building occupants, individual applicants, and the
development community, the goal of the subcommittee is to streamline and reduce the approvals
process and provide consistent and transparent services to DBI’s clients.

ACCESSIBLE MEETING INFORMATION POLICY
The meeting will be held at the City Hall Building, located at 1 Dr. Carlton B. Goodlett Place,
4th Floor, Room 416. The closest accessible BART station is the Civic Center Station at 8th (at the
United Nations Plaza) and Market Streets.
Accessible MUNI/Metro lines servicing this location are the J-Church, K-Ingleside, LTaraval,
M-Ocean view, and N-Judah at Van Ness and Civic Center Stations; 9-San Bruno, 71-
Haight, and 42-Downtown bus lines. For information about MUNI accessible services call (415) 923-6142.
The Commission meeting room is wheelchair accessible. Accessible curbside parking spaces have been
designated on the Van Ness Avenue and McAllister Street perimeters of City Hall for mobility-impaired persons.
There is accessible parking available within the Civic Center Underground Parking Garage at the corner of
McAllister and Polk Streets, and within the Performing Arts Parking Garage at Grove and Franklin Streets.
Accessible seating for persons with disabilities (including those using wheelchairs) will be available.
Assistive Listening devices will be available at the meeting. To request a sign language interpreter, reader, materials
in alternative formats, or other accommodations for a disability, please contact the Commission Secretary, Sonya
Harris (628) 652-3510. Providing 72-hour notice will help to ensure availability.
Individuals with severe allergies, environmental illness, multiple chemical sensitivity or related disabilities
should call (628) 652-3510 to discuss meeting accessibility. In order to assist the City’s efforts to accommodate
such persons, attendees at public meetings are reminded that other attendees may be sensitive to various chemical
based products. Please help the City to accommodate these individuals.

LANGUAGE ACCESS
Please note: For questions about the Language Access Ordinance, please contact OCEIA at (415) 581-2360
and ask for the Executive Director or Language Access Compliance Officer. Language Assistance: To request an
interpreter for a specific item during the meeting, please contact the Commission Secretary, Sonya Harris, at
(628) 652-3510 or by email at sonya.harris@sfgov.org at least 48 hours in advance of the hearing.

POLICY STATEMENT OF PUBLIC HEARING OR MEETING
Pursuant to Section 67.7-1(c) of the San Francisco Administrative Code, members of the public who are unable to
attend the public meeting or hearing may submit written comments regarding a calendared item to the BIC
Commission Secretary, Sonya Harris, at 49 South Van Ness Avenue, Suite 500, San Francisco, CA 94103 or
at the place of the scheduled hearing before the proceedings begin. These written comments shall be made a
part of the official public record and these comments will be brought to the attention of the members of the Building
Inspection Commission. [Twenty copies are necessary.]

POLICY STATEMENT OF PUBLIC COMMENT
Pursuant to Section 67.16 of the San Francisco Administrative Code, each member of the public may address
the Commission once for up to two minutes on any agenda item.

SAN FRANCISCO LOBBYIST ORDINANCE
Individuals and entities that influence or attempt to influence local legislative or administrative
action may be required by the San Francisco Lobbyist Ordinance [SF Campaign & Governmental Conduct Code
§ 2.100] to register and report lobbying activity. For more information about the Lobbyist Ordinance, please contact
the Ethics Commission at 25 Van Ness Avenue, Suite 220, San Francisco, CA 94102; telephone (415) 252-3100;
fax (415) 252- 3112; web site: https://sfethics.org/.

CONTRIBUTION RESTRICTION
Campaign & Governmental Conduct Code section 1.127 prohibits any person with a financial interest in
certain land use matters from making a political contribution to any committee controlled by an individual currently
holding, or seeking election to, the office of Mayor, Supervisor, or City Attorney.
Solicitation or acceptance of such a contribution is also prohibited. Be aware that certain matters pending
before or acted upon by the Building Inspection Commission may constitute land use matters under section 1.127.
Please visit sfethics.org to learn more about whether your involvement in such matters affects your ability to make
political contributions, or contact the Ethics Commission at ethics.commission@sfgov.org or (415) 252-3100.