COVID-19 Updates from the Department of Building Inspection

DBI Services Available During Stay Home Order Period

Our office at DBI is open on a limited basis due to the Stay Home Order. We provide limited in-person permit and records production services daily, along with field inspection and complaint response services. We are available Monday through Friday from 8 am to 5pm by phone and email.

We continue to receive a large volume of email inquiries and calls. Please bear with us as we may be delayed in processing your permit and responding to your email. We appreciate your patience and understanding during this public health crisis.

In-Person Services

Permit Services  

Inspection Services 

Code Compliance and Complaints 

  • Code enforcement inspections for reported permit complaints and violations relating to building, plumbing, electrical and disability access issues
  • Housing inspections for reported housing complaints and violations relating to habitability, life and safety

Records Requests

  • Requests for duplication of plans (You can view plans by appointment-only on a limited weekly-basis.)

Online Services

We have a number of online services available 24 hours a day, seven days a week:

Virtual Public Meetings

We hold public meetings and hearings virtually. Some of the meetings we are hosting virtually include:

For information on how to tune in and for meeting archives, please visit here for meetings and here for events

Get the Latest News

Sign up for our online publication to receive updates on DBI’s services here

Contacting DBI

  • For general questions, call DBI’s main line at (628) 652-3200 or email dbicustomerservice@sfgov.org.
  • For technical code questions, please email TechQ@sfgov.org.
  • For a specific DBI division or Program contact, review the Department’s Program Directory here.

Updated: June 11, 2021