Visit Our Office Today

Welcome to our office at 1660 Mission Street! We are open from 7:30AM to 5:00PM, Monday to Friday, except on legal holidays.

Please see below a guide to help you find the services you need. For a more extensive list of our services, see here.

 

1st FloorPublic Information Counter, Central Permit Bureau, Permit Coordination Division 

First Floor Counters

  • CENTRAL PERMIT BUREAU (CPB) – Accepts and issues construction permits for public and private buildings located within the City and County of San Francisco. Additionally, CPB also assesses and collects fees for all structures, building enlargements and change of use. Last walk-in customer accepted at 4:00 PM Phone: (415) 558-6070
  • SOFT STORY PROGRAM (SSP) –Responsible for implementing the Soft Story Ordinance and ensuring compliance. This ordinance applies to wood frame buildings of three or more stories containing five or more residential dwelling units. Phone: 558-6699 Email: softstory@sfgov.org Phone: (415) 558-6699 
  • TECHNICAL SERVICES DIVISION (TSD) –Provides technical services for the Department in the areas of code development and interpretation. Phone: (415) 558-6205
  • UNIT LEGALIZATION (UL) –Responsible for implementing the Legalization of Illegal Units Ordinance, a voluntary program to assist property owners in pursuing unit legalization with DBI and the Planning Department. Phone: (415) 558-6117

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2nd Floor- Plan Review Services 

Staff Reviewing Plans

  • PLAN REVIEW SERVICES (PRS) –Responsible for review and approval of all permit applications to assure that proposed construction work meets life safety, accessibility, structural safety and other requirements of the code. In addition, provides emergency engineering response services. Last walk-in customer accepted at 4:00 PM Phone: (415) 558-6133

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3rd Floor- Inspection Services 

Building Inspection Counter

  • BUILDING INSPECTION DIVISION (BID) – Inspects buildings for compliance with building code requirements, scope of work in accordance with building permits, and responds to complaints on residential and commercial buildings. Phone: (415) 558-6570
    • Condo Conversion (CC) program processes requests and performs inspections for condominium conversion in residential and commercial buildings. Phone: (415) 558-6252
    • Disabled Access Section (DAS) receives and processes accessibility complaints and answers California Building Code (CBC) questions related to accessibility. It also coordinates the Access Appeals Commission (AAC) and issues regarding the Americans with Disability Act (ADA).  Phone: (415) 558-6110
    • Unreinforced Masonry Building (UMB) program monitors and inspects UMB seismic upgrades. Phone: (415) 558-6132
    • Special Inspection (SI) processes and reviews SI reports and monitors SI field work. Email: dbi.specialinspection@sfgov.org
  • ELECTRICAL INSPECTION DIVISION (EID) –Provides public safety by enforcing municipal and State regulations and codes relative to construction, alteration, and installation of electrical equipment and systems. Phone: (415) 558-6570
  • PLUMBING INSPECTION DIVISION (PID) –Provides public safety by enforcing municipal and State regulations and codes relative to construction, alteration, and installation of plumbing equipment and systems. Phone: (415) 558-6570

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4th Floor- Records Management Division 

Staff Viewing Microfilm

  • RECORDS MANAGEMENT (RMD) –Responsible for the storage and reproduction of issued plans, permit applications, job cards, certificate of final completion and occupancy (CFC) and miscellaneous documents; production of Report of Residential Building Records (3R) and maintaining historical records. Generate monthly, quarterly, and annual reports detailing the Department’s overall performance. Responsible for reporting the Department’s Performance Measures and Barometer to the Controller’s Office. Last walk-in customer accepted at 4:00 PM Phone: (415) 558-6080

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5th Floor- Over-The-Counter, Permit Processing Center 

Staff doing over-the-counter review

  • PERMIT PROCESSING CENTER Responsible for permit approval coordination, final approval and permit issuance to assure that the proposed construction work meets requirements of the codes; ensures that the process is performed in a timely manner that is always professional and courteous to all DBI customers. Last walk-in customer accepted at 4:00 PM 
  • OVER-THE-COUNTER OPERATION (OTC) –Responsible for permit approval coordination, final approval and permit issuance to assure that the proposed construction work meets requirements of the codes; ensures that the process is performed in a timely manner that is always professional and courteous to all DBI customers. Last walk-in customer accepted at 4:00 PM 

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6th Floor- Building Inspection Commission, Director's Office, Code Enforcement Section, Finance Services, Housing Inspection Services 

Code enforcement section counter

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