NETWORK OUTAGE SCHEDULED FOR MAY 21, 2013
We are happy to announce the launching of the long awaited 3R Reports online submittal process which will allow our customers to submit 3R requests along with credit card payments over the web, 24 hours a day, 7 days a week. A $160.00 3R fee and a $4.05 convenience fee will be charged to your credit card for each single 3R report requested. The 3R requests submitted online will be logged into our database the following business day, thereby eliminating several mailing days or the need to submit the request in-person.
To start the process, you must know the Block and Lot, AND address for the requested property and click here
For technical support or questions about DBI’s 3R Online Submittal, please email dbionlineservices@sfgov.org, or call (415) 558-6222 during business hours 8:00 AM to 5:00 PM, Monday to Friday. If you have questions regarding our general 3R process, please contact our offices at (415) 558-6080.
This is a long-awaited improvement to our Records Management processes and customer service. We hope it will exceed your expectations.