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( $ Figure  1  &&&&'dxd d"#$,&OLE 2.0 Box <=8C HKKKK  )  __-, fX5%'XX-   XXA& ) xdEW"A X BuildingInspectionCommission1660MissionStreetSanFrancisco,CA9410324144155586164#XX漓# (O;$0  2#  a  .3  0` (#(# V '  __X XXS.F.BuildingInspectionCommissionMINUTESRegularMeetingofOctober21,1998##,#%Page  1   X A& ) xdEr#A)!dxdx"#$, I&mage <=8C HKKKK6#f4Quick a) O  )0 O#23C<< CP Pd($$   1  11' dxd(  !kCEKQW]cioAutoList11.1.a)1.1.1.1.1. dB&R21, 2, 3,NumbersE1  .0  E6k$Triangle0  C:\OFFICE\WPWIN\TEMPLATE\STANDARD.WPT&0 d d(b$0  0` (#(#2#   .3  0 ` (#` (#(CEKQW]cioAutoList2A)A)A)A)A)A)A)A)(hCEKQW]cioAutoList61.1.1.1.1.1.1.1. i)1, 2, 3,Level 1Level 2Level 3Level 4Level 5a, b, c,Level 1Level 2Level 3Level 4Level 56#4Quick a. O  .0 Odd d d JCEKQU[agmAutoList3a.a.2a.a.a.a.a.d(ehCEKQW]cioAutoList41.1.1.1.1.1.1.1.A&"Circular Gradientdd #,A<< C($$   1  !  _  XX(   DXX!O?;z|7 `pR@@@E X" X#XXD#DXXBuildingInspectionCommission(BIC) X RegularMeeting l *#XXDZ#Wednesday,October21,1998,at1:00p.m. ( AdoptedonDecember16,1998 l WarMemorialBuilding,401VanNessAvenue,4thFloor,Room428 X 9mXX  MINUTES  0 A& )@ d8 E@ AXXm#mXX}#XXmThemeetingoftheBuildingInspectionCommissionwascalledtoorderat1:15p.m.byPresident | $ Hood. h    7R  -9@9 XX-7RpE1  .0    ROLLCALL 󀄀Rollcallwastakenandaquorumwascertified. 7RpEی@ (#(# Ќ  0  COMMISSIONMEMBERSPRESENT:  (#(#     BobbieSueHood, President0  0I(#(#0I(#I(# _Armando_ԀVasquez, VicePresident  (#(#     AlfonsoK._Fillon_, Commissioner0 I 0I(#I(# SigmundA.Freeman, Commissioner(#(#   0  RoyGuinnane, Commissioner0I(#(#0I(#I(# SharonMark, Commissioner (#(#       COMMISSIONMEMBERSABSENT:  l     Mona_Cereghino_, Commissioner excusedabsence X   _D.B.I._ԀREPRESENTATIVES : 4     Frank_Chiu_, Director |$     WilliamWong, DeputyDirectorforInspectionServices l     JimHutchinson, DeputyDirectorforPermitServices \     StevenYoung, AssistanttotheDirector L     _Tuti_Ԁ_Suardana_, SecretaryfortheOneStopProgram  <   0   (#(# 0  CITYATTORNEYSREPRESENTATIVE: (#(#   0  JudyBoyajian, DeputyCityAttorney (#(# 9  9h E2  .0    PresidentsReport. 9h Eی t (#(# Ќ  0  PresidentHoodsaidthatshehasbeenreceivingquestionontheAccessAppealsCommission "L " appointmentsandencouragedpersonswhoareinterestedtocontactCommissioner_Fillon_.She #8!# alsowelcomedDirector_Chiu_ԀbackfromhistriptoChina.|$$"$(#(#  3.0  DirectorsReport. @'$'(#(#   Director_Chiu_Ԁsaidthathedidnothaveanyitemstoreportatthistime. )&)  4.0  PublicComment. *(+(#(# 0  Ms._Mia_ԀLord,residentandownerof174MajesticAvenue,addressedtheCommissionandsaid ,t*- thatthePublicCommentoftheCommissionsagendaismeantforitemsnotintheagendabut -`+. withintheCommissionsjurisdiction.ShesaidthatshehadaddressedtheCommissionmany .L,/ timesinthepreviousmeetingstorequestthathercomplaintsoncodeenforcementbe_agendized_.  Shesaidthatthisproblemmustbefixedandtherehasbeennoresolutiontodate.(#(#   PresidentHoodaskedifDeputyDirectorWonghasbeenmeetingwithMs.Lordonthismatter.  0  DeputyDirectorWongsaidthathehasbeenmeetingwithMs.Lord,almostonadaytoday  basis.y (#(# 0  Mr.RandyShaw,TenderloinHousingClinic,saidthattherewerearticlesinthenewspapers Q ` latelycriticizingPresidentHoodforappearingbeforeanothercommissiononbehalfofherclient. = L  HesaidthatwhenPropositionGwasdrafted,itwastheintentoftheauthorsthatcertainseatsbe ) 8  occupiedbypeoplewithexpertise,suchasthearchitectseat.Itwasnottheintentthatthese $  expertsbeprecludedfromthepracticeoftheirprofessionintheCity.Suchwouldbedirectly   oppositethegoalofgettingexpertsinthefieldtoprovideinputtothedepartment.Thisis   particularlytrueofPresidentHoodwhohasinvestedofherowntimewithoutcompensationasa   memberoftheBICforthepastfouryears. (#(#  E9  9)E5  .0    Report,discussion,andpossibleactiontoconveneaClosedSessiononexistinglitigation  describedbelow.AftertheClosedSessions,theCommitteeshallconsideramotionto u discloseornotdiscloseinformationdiscussedinClosedSession.IftheCommitteeelectsto ap disclosetheinformationdiscussedduringClosedSessionoriftheCommitteetakesaction M\ onthesettlementofthecase,theChairshalldirecttheCommissionSecretarytoreporton 9H thedeliberationsoronthevotetakenonanymotioninClosedSession.9)DEی%4(#(# Ќ  P    PWOa  .0    PublicCommentonallmatterspertainingtotheClosedSession. PW~Oی (#(# Ќ    0  Mr.RichardHarris,counseltoMr.RandyGeorge,askedwhythisitemhadbeencalendaredas  aClosedSession.Hesaidthathisclientresidesintheeastcoastandwasnotabletoattend  thismeeting.(#(#   0  PresidentHoodsaidthatthematterisunderlitigationandtheCommissionhastherighttogo   intoClosedSessionformattersunderlitigation.q! (#(# 0  0(#(#  (#(# P    POb  .0    PossibleactiontoConveneaClosedSessionPOیI#X"(#(# Ќ  0  0(#(#VicePresidentVasquezmoved,secondedbyCommissionerGuinnane,toconveneaClosed !%0!$ Session.  &"%(#(#   0  Themotionpassedunanimously. [ResolutionNo.BIC102.98]'#'(#(# P    POc  .0    CLOSEDSESSION:PursuanttoGovernmentCodeSection54956.9(a)POی)%)(#(# Ќ      CONFERENCEWITHLEGALCOUNSEL *&*     ExistingLitigation:0 35961LombardStreet+'+ (# (#       0 Reportonthestatusoflitigationinthecase_CCSF_Ԁv.George. },(, (SuperiorCourtNo.998027)i-x)- (# (#   U.d*. _0  0(#(# AftertheClosedSession,CommissionerGuinnanemoved,secondedbyVicePresident  Vasquez,nottodisclosethedetailsofthediscussionheldatClosedSession. (#(# 0  0(#(#Themotionpassedunanimously. [ResolutionNo.BIC103.98](#(#   0  LateronintheproceedingsafterItem#6b,Mr.RichardHarris,addressedtheCommissionto  inquirewhathappenedaftertheClosedSession.u (#(# 0  0(#(#PresidentHoodsaidthattheCommissiondecidednottodisclosethedetailsofthediscussion M \ attheClosedSession. 9 H (#(#  6.0  Reportanddiscussiononthefollowingcodeenforcementcases: (#(# OP    P9&Oa  .0    TermsofthejudgmentinthecaseofCCSFv.Kardosh(556JonesStreetSuperior   CourtNo.966888.P9&`&Oی (#(# Ќ  0  0(#(# DeputyCityAttorneyKimManoliussaidthatthiscasewaslitigatedbeforehecameonboard.  HesaidthathisknowledgeofthehistoryofthiscaseisthatitwasbeforetheCommissionfor  approvalofaproposedsettlement.TheCommissiondisapprovedthesettlementanddirected  theCityAttorneysOfficetolitigatethecase.Thejudgmentthatwasgrantedfromlitigation q wastheaboutthesameamountofmoneyasthatproposedinthesettlementagreement, ]l $93,000.Therewassomedelaysinpaymentbutheunderstoodthatthefullamounthasnow IX beenpaidandtheviolationshavebeenabated.5D(#(# 0  0(#(#CommissionerGuinnaneaskedhowthemoneycametothedepartment. (#(# 0  0(#(#DeputyCityAttorneyManoliussaidthattherewasaninitialpaymentof$16,000andthe  balanceof$77,000waspaidinOctober.(#(# 0  0(#(#PresidentHoodaskedwhoreceivedthemoney.(#(# 0  0(#(#DeputyCityAttorneyManoliussaidthatpaymentismadetotheCityAttorneysOfficeand   thenistransferredtothedepartment.m!| (#(# 0  0(#(#CommissionerGuinnaneaskforabreakdownofthejudgment.Hesaidthathehasaskedfor E#T" thisinformationrepeatedlyinthepast.Hewantstoknowhowmuchofthemoneygoesto 1$@ # attorneysfees,thegeneralfundandtothedepartmentforpenalties.Healsowantedtoknow %,!$ whenthefundswillbetransferredtothedepartment. &"%(#(# 0  0(#(#DeputyCityAttorneyManoliussaidthathedidnotknowthespecificdateoftransfer.This '#' usuallytakesacoupleofweeks.Hesaidthatthebreakdownisasfollows:$24,247.06goesto ($( attorneysfees,$487.83forlitigationcosts,$61,703.14totheDBIspecialfundand$7,500to )%) thegeneralfund.*&*(#(# 0  0(#(#CommissionerGuinnaneaskedwhythespecialfundwas$7,500.},(,(#(# 0  0(#(#DeputyCityAttorneyManoliussaidthattheanswertothisquestionismoreappropriate U.d*. duringaClosedSessionbecauseitspeakstolegalstrategy.(#(# 0  0(#(#CommissionerGuinnaneaskedifthetransfercouldoccurintwoweeksortheendofthe  month.(#(# 0  0(#(#DeputyCityAttorneyManoliussaidthathealsounderstoodthattherewassomequestionon  howthefundsaretransferred.HesaidthattheDBIspecialfundistransmittedtothe y  department.ThegeneralfundmoniesaretransmittedtotheControllersOffice.e t(#(# 0  0(#(#CommissionerGuinnaneaskedifthisinformationisprovidedtoMs.PauletteHooey.Shehas = L  saidthatshedoesnothaveaccesstotheinformationonthebreakdown.) 8 (#(# 0  0(#(#Mt.ManoliussaidthathethoughtthatDBIhadcomputeraccesstotheControllersaccount.   HesaidthatthereisaproposaltosetupaseparateaccountattheControllersOfficeforthe   DBIspecialfund. (#(# 0  0(#(#PresidentHoodsaidthatthedepartmentispayingforattorneysfeesastheyoccur.Shesaid  thatshewasinterestedinfollowingthroughthereimbursementofthecharges.(#(# 0  0(#(#DeputyCityAttorneyManoliussaidthatattorneysfeesarecreditedimmediately,withinthe u followingmonthofreceipt.ap(#(#   0  CommissionerFreemansaidthatthe24kiscreditedintheCityAttorneysbilling.Thenthe 9H 61Kiscreditedassomeformofincome.%4(#(# 0  0(#(#Mr.ManoliussaidthatitgoestotheDBIspecialfund. (#(# 0  0(#(#VicePresidentVasquezsaidthattheproblemisthatthereisnoclearaccountingonthemoney  receivedfromcases.ThatiswhattheCommissionislookingfor.(#(# 0  0(#(#CommissionerGuinnanesaidthathewouldliketoentertainsomediscussiononopeningupa  separateaccountsothatmoneythatgoesintothatsothattheCommissioncanclearlyseewhat   iscomingin.Also,thatiftheCommissionwantstoappropriatefromthataccount,thatcanbe q!  doneinthefuture.]"l!(#(# 0  0(#(#DirectorChiusaidthathewouldbehappytosetupameetingwithCommissionerGuinnane, 5$D # Ms.Hooey,himselfandprobablysomeonefromtheControllersOfficetoaddress !%0!$ CommissionerGuinnanesconcerns.  &"%(#(#  0  0(#(#PresidentHoodsaidthatwouldbegreattoclearuptheconfusion.'#'(#(# 0  0(#(#CommissionerGuinnanesaidthatthisisthefirstbreakdownthattheCommissionhasgotten )%) onanycase.Hehasbeenaskingforthisinformationforthelastfivemonths.*&*(#(# 0  0(#(#DeputyCityAttorneyManoliussaidthataseparateaccountwouldnotaddressthisquestion. ,(, TheinformationhastobepassedontotheCommissioninadifferentway.Hewouldworkat m-|)- gettingtheinformationtotheCommission.Y.h*.(#(# Ї0  0(#(#CommissionerGuinnanesaidthatDirectorChiussuggestionwasagoodwaytosolvethis  issue.(#(# 0  0(#(#CommissionerFreemansaidthatwhattheCommissionwantstodoistotrack.Settingupa  specialaccountdoesnotnecessarilydothat.Ithastostandoutsomewhereinthereports  giventotheCommission.(#(#    0   (#(# 0  b.0(#(#TermsofthesettlementinthecaseofCCSFv.Benton(1080BushStreetSuperior Q ` CourtNo.986273.= L (#(#  0  0(#(#DeputyCityAttorneyManoliussaidthatthiswasthe$100,000checkthathehadreportedhad $  crossedhisdesk.Hesaidthatthisbrokedownasfollows:$35,850.90forattorneysfees,   $1,133.15forlitigationcosts,$58,400forHousingCodepenalties(DBIspecialfund)and   $5,000forBusinessandProfessionsCodepenalties(generalfund).Thiswascreditedtothe   departmentonAugust20,1998. (#(# TheCommissiontookabreakatthispointintheproceedings,from3:30to3:45p.m.   E9  9EE7  .0    Report,discussionandpossibleactiontodeterminehowtoevaluateandscopeananalysis ap oftheMIS(ManagementofInformationSystems)Division,includingbutnotlimitedto:9EEEیM\(#(# Ќ  OP    P5GOa  .0    IdentificationofelementsthatcontributetotheperformanceandprogressoftheMIS 9H division,e.g.,staffing,consultants,andorganizationalstructure;P5G\GOی%4(#(# Ќ  0  0(#(#PresidentHoodsaidthatthisagendaitemwasnotmeanttodiscusstheproblemsoftheMIS   Divisionperse,buttoscopeananalysisofthemanagementofinformationsystems.TheMIS  affectseverydivisioninthedepartment.TheCommissionwouldwanttohearfromMISstaff  onwhatitemstheCommissionshouldlookat.(#(# 0  0(#(#DirectorChiuintroducedMr.SteveYoung,whohasbeenassistinghimontheMISPrograms  andtheSpecialProjectsProgram.Mr.Younghasalsoretainedaconsultanttoassistthe   departmentinassessingtheprogressofMIS.q! (#(# 0  0(#(#Mr.SteveYoung,AssistanttotheDirector,saidthatallthemembersoftheMISDivision I#X" werepresentandintroducedthemtotheCommission.Mr.Youngsaidthathewas 5$D # responsible,onaninterimbasis,forthedaytodayoperationsoftheMISDivisionuntilsuch !%0!$ timeasamanagerishired.Thedivisionisresponsiblenotonlyforthedevelopmentofthe  &"% permittrackingsystem(PTS)butalsoforservicingthecomputerneedsofthedepartment. &#& Anotherissuethattheyareaddressingistheassessmentoftheneedsofthedepartment.That '#' wouldleadtodeterminationsonpermanentstaffingandpersonnelcontractswithoutside ($( consultants.Thetechnologyrequiresahighleveloftrainingandexpertise.Thedepartment )%) systemshavetobelookedatasanevolutionarysystem.Mostoftheresourceshavebeenused *&* upforthedevelopmentofthepermittrackingsystematthesametimethatthedivisionhas +'+ providedcontinuingservicetostaff.Mr.Youngsaidthathehadgoodnewstoreportonthe ,(, PTS.HesaidthatthedivisionhasfinishedthequeryportionofthePTSandtheprojecthas m-|)- nowmovedintoastagecalledBetatesting,thatisthattheprogramisbeingtestedbyCentral Y.h*. PermitBureaustaff.Afterthetesting,anydeficiencieswillbeaddressedandtheprogramcan  berolledoutforactualusers.Hesaidthathedidnotwanttogiveadatebutthatthistime  around,thedivisionhashitalandmarkthatwouldallowtheuseofthePTSbythefirstquarter  oftheyear.(#(# 0  0(#(#PresidentHoodsaidthatherconcernisthatthereisasenseonthepartoftheCommissionthat  someofthedeadlineshavebeenmissedinthepast.Whatshewouldwantissome y  straightforward,usefulmeasuresofperformance.e t(#(# 0  0(#(#Mr.Youngsaidthatheisalaypersonanddoesnothavethehighleveltechnicalbackground = L  toaddressthisissue.) 8 (#(# 0  0(#(#PresidentHoodsaidthatmaybethereshouldbesomediscussiononrelianceonconsultants,   itscostandwhetherthiswouldcontinueornot.Shesaidthatsheunderstoodthatwhatwas   beingdevelopedwasapermittrackingsystem.However,earliertheCommissionagainsaw   anexampleofapermitthatwasissuedonanaddressthatwasbeforetheAbatementAppeals   Board.Shesaidshewasparticularlyconcernedaboutwherethedrawingsare.Plansare  gettinglostandthisisoneofthemostimportantconcernsthatisbeingbroughtupagainand  again.(#(# 0  0(#(#CommissionerGuinnaneaskedifthepublichadaccessyettothepermittrackingprogram.ap(#(# 0  0(#(#Mr.Youngsaidthatthatwasoneoftheenhancementsplannedwhichwouldbethroughthe 9H Internet.However,hedidnotwanttogiveoutthataccessuntilthesystemisfullproof.The %4 systemisnotyetasfriendlyasitcouldbe.Thereisaneedtowait. (#(# 0  0(#(#CommissionerGuinnaneaskedhowmanypaidconsultantsthereare.(#(# 0  0(#(#Mr.YoungsaidthatthereisasingleteamwhichisumbrellaedundertheCyberNetworkwho  isapprovedbytheCitysCommitteeonInformationSystems(COIT)orComputerStore.  TheyareallowedtobringinothervendorswithCOIToversight.Theyhavebroughtinfive  vendors.Theconsultantsinthedepartmentconsistofahigherendcomputersystems   engineerfromReachandtwoassistants.ThroughtheCyberNetwork,therearetwoOracle q!  computersupportspecialists.Altogether,thereareseventotenconsultantsonandoff. ]"l! ExceptfortheReachpeople,theconsultantsonboardhavebeenworkingwiththedepartment I#X" foralongtime.Theyareretainedforcontinuityinthedevelopmentprocess.5$D #(#(# 0  0(#(#CommissionerGuinnaneaskedhowlongtheReachconsultantshavebeenonboardandwho  &"% broughttheReachconsultantsin.&#&(#(# 0  0(#(#Mr.YoungsaidthattheReachconsultantshavebeenonboardsinceDecember1997.Mr. ($( YoungsaidthatDecemberisakeydatewhenthedepartmentconcludeditscontractwith )%) SierraCybernetics.*&*(#(# 0  0(#(#CommissionerGuinnaneaskedifReachwasthelatesttohavebeenbroughtonboard.,(,(#(# 0  0(#(#Mr.YoungsaidthatonlyBruceYukehadbeenbroughtinsinceDecember1997.Mr.Yukeis Y.h*. adisinterestedconsultantwhohaspreparedassessmentreportsontheworkofother  consultants.(#(# 0  0(#(#PresidentHoodaskedifCommissionerGuinnanewouldbeinterestedingettingcopiesofMr.  Yukesreports.(#(# 0  0(#(#CommissionerGuinnanesaidyes.y (#(# 0  0(#(#Mr.YoungsaidthathewouldmakethosereportsavailabletotheCommissionimmediately.Q `(#(#     PresidentHoodsolicitedinputfromtheMISpersonnel. ) 8    0  Mr.Youngsaidthathewouldleavetheroomsothatstaffwouldbecomfortableingiving   inputtotheCommission. (#(# 0  0(#(#PresidentHoodsaidthattheCommissionproceedingsareamatterofpublicandMr.Youngis   welcometostayifhewishes.(#(# 0  0(#(#Mr.RoanMichaels,MIS,saidthathewasthemanageroftheMISDivisionuptothree  monthsagoforaboutayearandahalf.HesaidhewasmanagerinDecember1997whenthe u contractwithSierraCyberneticsended.Thedivisionhadtotakeovertheworkleftunfinished ap bythisconsultant.Thetaskaheadisstillonthecleanupofthedata.Therewasnowayto M\ foreseehowmuchworkthiswouldrequire.Thiswassomethingonecouldnotevenbudget 9H for.Therewasaneedtobringinmoreresources.HethankedtheDirectorandtheCity %4 AttorneysOfficeforhelpinghimoutinironingoutthecontracts.Mr.Michaelssaidthatthe   consultantsweresetupaspersonnelservicecontract.Hesaidthatthiswasnotaneffective   waytomanagetheservices.Theteamthatisonboardnowlooksliketheyhaveabetter  handleonhowtohandlesoftwaredevelopment.Hesaidthatonebenchmarkiswhenthenew  systemisabletoprocessapermit,accessdatabacktoasmanyyearsasneeded,andsomething  thatisbetterthantheMotorola.Hesaidthatthenewsystemmustalsobemaintainable.The  testwillbeifonecangetthepermitsout.Mr.MichaelssaidthattheCommissionshouldnot  forgetthattheMotorolaisstillinprettybadshapealthoughitwasstabilizedlastyear. (#(# 0  0(#(#CommissionerGuinnaneaskedMr.Michaelshistitleandbackground.]"l!(#(# 0  0(#(#Mr.Michaelssaidthathisinterimpositionisasengineer.Heisonprovisionalstatusuntil 5$D # DHRfinalizestheMISclassifications.HesaidthatheassignedtotheHelpDeskfor1650 !%0!$ Missionwithabout30staffmembers.Healsodoessomesupportfor1660forsomeproject. &"%(#(#   0  CommissionerMarksaidthatMr.Michaelsmadereferencetocleaningthedataandaskedfor '#' clarification.($((#(# 0  0(#(#Mr.Michaelssaidthathewasnotuptodateonthisissue.Inthepast,thatwasoneofthe *&* issuesthathadtobeaddressed.Staffhadtodevelopscriptsandtherewasabacklogofdata +'+ thatneededtobecleanedup.Thiswasalaborintensiveprocess.Hesaidhebelievedthatthis ,(, processhasbeencompleted.m-|)-(#(#  Y.h*. 0  0(#(#DirectorChiuexplainedthattheMotorolasystemacceptedwrongdata,e.g.,Gearycouldbe  misspelled.Thenewsystemrejectsinvaliddata.Staffhastogobackandcleanupthedatain  ordertomakethesystemwork.Thiswasatimeconsumingtask.(#(# 0  0(#(#Mr.MarcusArmstrongsaidthatinthepasttherewereproblems.However,presentlythereare  veryclearobjectives.Theactualmeasurementsofperformancearewrittenintothenew  contractsandarefairlymodular.Hesaidthathehasworkedwiththeconsultantsandhad y  someinputonrenewingcontractsbasedonperformance.Hesaidthattheproblemsinthepast e t wastransportingthedatafromMotorolatoOracle.Thatproblemhasbeensolved.Now,the Q ` problemisthecleanupofthedata.= L (#(# 0  0(#(#CommissionerGuinnaneaskedwhentheworkshifted.$ (#(# 0  0(#(#DirectorChiusaidthattheshiftoccurredinDecember1997ataboutthetimeReachcameon   board.ThedepartmentlookedatotherconsultantspriortocontractingwithReachthrough   Cyber.WithReach,thedepartmentiswhereitwantstobe.Reachinstalledthewebsiteata   reasonablepriceandontime.Reachalsoworkedonthecomputerworkat1650Missionalso  ontimeandatalowprice.(#(# 0  0(#(#CommissionerGuinnaneaskedwhomakesthedecisionsonhiringoutsideconsultantsand u whatarethechecks.Heaskedwhointhedepartmenthasthatskillorresponsibility.Isitone ap ortwoorthreepersons?M\(#(# 0  0(#(#DirectorChiusaidthatthedecisionsarenotonlymadeinthedepartment,theygotothe %4 ControllersOfficeandtheCommitteeonInformationSystems(COIT).Thedepartmentcan   andhasbeenoverruledonwhichcontractortohire. (#(# 0  0(#(#Mr.ArmstrongsaidthatCyber,theCitysapprovedvendor,decideswhotosubcontractwork  outto.(#(# 0  0(#(#CommissionerGuinnaneaskedwhodecidesontheratespaid.(#(# 0  0(#(#DirectorChiusaidthatCOITdecidesontherates.q! (#(# 0  0(#(#PresidentHoodsaidthatthismakessensebecauseCOIThastheexpertiseonthis.I#X"(#(# 0  0(#(#Ms.LeslieDaltonsaidthatherworkistokeepthenetworkgoing.Mostofherexpertiseis !%0!$ fromSierraCyberneticswhoisnolongerwiththeteam.Inthepast,shewasinvolvedwith  &"% PTSdevelopment.Shesaidthatthenetworkisholdingitsownforthetimebeing.However, &#& oncetheOraclesystemisoperational,therewillhavetobeexpansionsneeded.'#'(#(# 0  0(#(#PresidentHoodaskedforadefinitionofthePTSsystem.)%)(#(# 0  0(#(#Ms.DaltonsaidthatoftenPTSsystemisusedtorefertotheOraclesystem.However,the +'+ MotorolaisalsoaPTSsystem.PTSreferstothesoftwareanddatacomponentsofthe ,(, computersystem.m-|)-(#(#  Y.h*. 0  0(#(#CommissionerMarkaskediftheupgradesoftheequipmenthasbeenbudgeted.(#(# 0  0(#(#DirectorChiusaidthatsomeoftheitemshavebeenbudgetedforthisfiscalyearbutthereare  itemsforwhichthedepartmentwillhavetotapintonextyearsbudget.Themoreservices  madeavailabletothepublic,themoreupgradesneeded.Thehardwareismorethanseven  yearsold.(#(# 0  0(#(#Ms.DaltonsaidthatthePTS(Oracle)willrequirehardwareupgrade.Ameasureof e t performancewouldbethespeedatwhichinformationcanbemadeavailable,forexampleto Q ` thepublicoratthecounter.Rightnow,thequeriesrunslowly.= L (#(# 0  0(#(#PresidentHoodsaidthattherehavebeennocrashesorbreakdownslatelywiththeMotorola. $  Shealsosaidthatsheoftengetsinformationfairlyquicklyatthecounteroroverthephone.   Shesaidthatshehadnotfelt,fromtheothersideofthecounter,thatthiswasaproblem. (#(# 0  0(#(#Mr.Armstrongsaidthatthenetworkarchitectureisnotuptoparwiththesoftware.Itislike   havingbuiltaFerrariwithaVolkswagenengine.Nowthedepartmentislookingatinternal  customerfeatures.ThereisalsotheYear2000issue.Theanalyzeshasjustbeencompleted  andthoseissueshavebeenresearched.(#(# 0  0(#(#Mr.MichaelssaidanotherhelpfulpieceofinformationisthattheMotorolaservices55 ap terminalsatonetime.Therearemorethan200employees.Thenewsystemwillbeableto M\ giveaccesstoeveryonewithcomputerterminals.Anothermeasureasidefromspeed,isthe 9H numberofcustomerserved.%4(#(# 0  0(#(#PresidentHoodaskedwhatisholdingupgivingaccesstoeveryone. (#(# 0  0(#(#Mr.Michaelssaidthatitwasamoneyproblem.Theresourceshadfirsttobefunneledtofix  theMotorolaproblem.InresponsetoCommissionerGuinnanesquestion,Mr.Michaels  describedhisbackgroundandsaidthathewasaseniorengineerbeforetakingoverasmanager  afterMr.JamesAlbert.HehasworkedforfouryearsinDBIindaytodaymaintenanceandis  acertifiednetworkengineer.HewasmanagerofMISforayearandahalf. (#(# 0  0(#(#Mr.DinoGhilarducchi,networkengineer,describedhisbackground.Hesaidthatthe ]"l! Commissionaskedforbenchmarks.HesaidhehasworkedtwoandahalfyearsforDBI.On I#X" hisfirstday,theMotorolacrashedtwotimes.Atthattime,itwasmatteroffactand 5$D # acceptable.Now,thatisnolongeracceptableandtheMotorolanolongercrashes.Therehave !%0!$ beenmajorimprovements.Otherbenchmarkincludethestartuptimeatthebeginningofthe  &"% dayandstandardization/maintenanceofprinters.&#&(#(# 0  0(#(#Ms.JuneMiyamotosaidthatsheworkscloselywiththeOracleconsultants.($((#(# 0  0(#(#PresidentHoodsaidthattheinputfromstaffhasbeenreallyhelpful.Shesaidthatthe *&* Commissionwantstobearesourcetostaff.+'+(#(# 0  0(#(#VicePresidentVasquezsaidthatthebudgetprocesswillbecomingupandtheCommission m-|)- willwanttodiscussoptionstoensureanoptimumcomputersystem.Y.h*.(#(# 0  0(#(#  (#(# P    PZOb  .0    Backgroundandhistoryofthestrategiesandalternativespursuedforthedevelopment  ofvariouscomponentsoftheMISDivision;PZOی(#(# Ќ    P    PÐOc  .0    IdentificationofthesystemsanddivisionsstronglydependentontheMISperformance y  andmeasurestoevaluatetheperformanceofsuchsystemsanddivisions.PÐOیe t(#(# Ќ  0  0(#(#PresidentHoodsaidthattheHousingInspectionServicesDivisionispreparingtocarryout = L  inspectionsofapartmentbuildings.SherequestedthatDirectorChiuworkwithMr.Young ) 8  andcomeupwithalistofjustificationsforwhatisneeded.$ (#(# 0  0(#(#DirectorChiuthankedtheCommissionfortheirsupport.Hesaidthatthedepartmentis   workingonthebudget.HehaskeptaneyeontheYear2000issue.Thisandcustomerservice   tothepubliccanbeusedasjustificationsforbudgetrequests.Hesaidhewillworkwiththe   BudgetCommittee.(#(# 0  0(#(#PresidentHoodsaidthatthereshouldalsobeasystemfortrackingplansinthesystem.There  isgoodargumenttogetthisbudgeted.u(#(# 0  0(#(#DirectorChiusaidthatDeputyDirectorHutchinsonisalreadyworkingonthis.M\(#(# 0  0(#(#DeputyDirectorHutchinsonsaidthatthisisahistoricalproblemandthereisaneedtofixthe %4 problem.Therehastobeabulletproofsystem.StaffhaslookedintotheUPSsystemand   availablesoftware.Staffisalsolookingtoothercities. (#(# 0  0(#(#PresidentHoodrecommendedlookingalsointotheFedExsystem.(#(#   8.0  CommissionerInquiriesandReviewofCommunicationItems:Atthistime,the  Commissionmaymakeinquiriestostaffregardingthestatusofvariousdocuments,   policies,practicesandprocedureswhichareofinteresttotheCommissionandmaydiscuss q!  communicationitemsreceivedsincethelastCommissionmeeting.]"l!(#(# 0  Therewasnodiscussiononthisitem.5$D #(#(#  E 9  9檚E9  .0    ApprovaloftheMinutesoftheBICRegularMeetingofOctober7,1998.9檚ŚE ی&#&(#(# Ќ  0  DeputyDirectorWongsaidthattheMinutesshouldbeamendedonpage2,Item#4.Thesecond '#' paragraphshouldstatethatthematterhadrisenthroughtheranks,hehadvisitedthesiteandhe ($( isworkingverycloselywithMs.Lordtoresolvethiscase.)%)(#(# 0  CommissionerFreemansaidthatonpage3,thefirstparagraphstartingwithhisname,thethird +'+ lineshouldbeamendedtostate hasnotbeenadopted.Also,threeparagraphsdown,the ,(, Minutesshouldsay, CommissionerFreemansaidthatthereshouldbeconsultationwithDBIso m-|)- therewillbenoconfusionwithregardstoseismicregulations.Therestofthelanguageshould Y.h*. bedeleted.(#(# Ѐ0  CommissionerGuinnanemoved,secondedbyCommissionerMark,toapprovetheMinutesof  October7,1998asamended. (#(# 0  Themotionpassedunanimously. [ResolutionNo.BIC104.98]  (#(# 10.0  Discussionandpossibleactionwithrespecttothoseitemsthatcouldbeplacedonthe M \ agendaofNovember4,1998BICRegularMeetingandotherfuturemeetings.9 H (#(#  0  CommissionerGuinnanesaidthatattheOctober7,1998BICRegularMeeting,hehadrequested   thefollowingitemswhichhewantedtobeagendizedforthenextmeeting:$169,000in   assessmentsintheHISquarterlyreport,$68,000inHIScollections,$36,600creditforattorneys   feesonBushStreetandanothercredit$32,050.33.Hesaidhealsowantedtodiscussthe$12   millioninthesurplus.Hewantedinformationthatwentbackfiveyearsandhowmuchthe   surpluswaseveryyear.Healsowantedtodiscusslimitsforthesurplus,$12millionor$15  millionor$20million.Thedepartmentissupposedtorunonthefeesitcollects.Withasurplus,  hewantstolookatreducingfeesforallpermits.(#(# 0  PresidentHoodaskedifthedepartmentwouldbeabletodothisintwoweeks.]l(#(# 0  DirectorChiusaidthatthedepartmentcouldprovideinformationasthebasisforadetailed 5D discussion.!0(#(# 0  PresidentHoodsaidthatthefactthatthedepartmenthasaccumulatedsomuchpointstothefact  thattheremustbeapattern.Thereisaneedtoaddressthisissue.Onthoseitemsrequestedfrom  Ms.Hooey,shesaidshewantedtoaddthatCommissionerGuinnanewillbemeetingwithstaff  onthisissue.(#(# 0  CommissionerGuinnanesaidthatmaybethefundscanbedistributedthroughtheControllers  Office.Hesaidthathewilllookintothisissue.Onthesurplus,hewantstoknowwhereitis   investedandwhatkindofreturnthedepartmentisgettingforit.Healsorequestedinformation m!|  overthefiveyearsonanyreceivablesduetothedepartment.Y"h!(#(# 0  VicePresidentVasquezsaidthediscussiononthesurplusshouldincludewhatoptionsare 1$@ # available.%,!$(#(# 0  DirectorChiusaidthatthisdiscussionneedstohappen.Hehaswantedtoaddressthisissuewith &#& thebudgetcommittee.BoththeBoardofSupervisorsandHarveyRosehavetalkedaboutthis '#' surplus.Beforetakinganystepssuchasreducingfees,hewouldlikeinputongoalsandpossible ($( usesofthesefundsfromtheCommission.)%)(#(# 0  VicePresidentVasquezsaidthattherehasalsobeentalkaboutexpandingthebuildingsothat +'+ thedepartmentdoesnothavetopayrentfor1650MissionStreet.},(,(#(# 0  PresidentHoodsaidthatbasedondiscussionstoday,shesaidthatsheunderstoodthatoneof_the U.d*. reasonsthatthepermittrackingsystemisnotyetonlinethroughtheInternetisbecauseourbasic  networksystemdoesnothavethepowertohandlethisload.Thatisalongterminvestmenttobe  abletodothat.Thereshouldbeanongoingupgradingofthesystem.Thisisabigbudgetitem.(#(# 0  Director_Chiu_Ԁagreed.Hesaidtheequipmentissevenyearsold.Hesaidhewantedtofirst  identifytheprogramsandthenworkbackintowhatstepstotaketoaddressthesurplus.Hesaid  thathehastalkedwithotherbuildingofficialswhohavespecialfundsdepartment.Hesaidthat y  theopinionisthatatleasthalfofthebudgetamountshouldbekeptasareserve.e t(#(# 0  PresidentHoodsaidthat_that_Ԁisthereasonwhytheinformationshouldgoback.Thelastbigdrop = L  wasin1991.) 8 (#(# 0  VicePresidentVasquezrequestedthattheleadpaintordinanceamendmentsbeontheagendafor   thenextmeeting. (#(# 0  PresidentHoodsaidthattheAccessAppealsCommissionappointmentscouldalsobeonthe   agenda.(#(#  11.0  PublicComment.u(#(# 0  Therewasnotestimonyreceivedatthispointintheproceedings. M\(#(# 12.  Adjournment.    0  Therebeingnootherbusiness,andonamotionmadebyCommissionerGuinnane,seconded  byVicePresidentVasquez,themeetingadjournedat4:25p.m. (#(# 0  Themotionpassedunanimously. [ResolutionNo.BIC105.98] (#(# 0  0(#(#0(#(#0 (#(#0 (# (#0I(#(#0I(#I(#_________________________________E#T"(#(#           I   MARIAG.T._BANICO_Ԁ  1$@ #           I   CommissionSecretary !%0!$ #mXX#